Accessibility Testing Services

Accessibility testing helps identify and fix frustrating barriers that prevent people with disabilities from using your product. When digital content is accessible, everyone benefits — you expand your reach, and people with disabilities can fully engage with your offering.

The Importance of Accessibility Testing Services

Accessibility testing evaluates how easily people with disabilities can perceive, understand, navigate, interact, and contribute to digital products. This includes those with:

Visual impairments
Hearing impairments
Mobility limitations
Cognitive disabilities

A focus on accessibility also fundamentally improves usability and the user experience for all by emphasizing clear navigation, well-structured content, alt text, color contrast, keyboard compatibility, and other aspects that increase ease of use.

Implementing proper accessibility testing brings many benefits, including:

Increased potential customer base by not excluding people with disabilities
Improved brand reputation and goodwill by demonstrating commitment to inclusion
A better overall user experience benefiting all customers
Mitigated risk of lawsuits regarding compliance with disability regulations
Increased search engine optimization by meeting technical accessibility criteria

Accessibility Testing Types

There are several approaches to evaluating the accessibility of digital products.

Automated Testing
Automated tools analyze code and scan interfaces to detect potential accessibility issues and Web Content Accessibility Guidelines (WCAG) compliance failures. Automated testing efficiently identifies common surface-level issues like missing alt text, low contrast ratios, and more. However, more than automated testing is needed to thoroughly evaluate real-world usage.
Manual Testing
Qualified accessibility auditors manually review interfaces using assistive technologies like screen readers, magnifiers, speech recognition, and physical keyboards. This process validates automated scanning results and uncovers more subjective user experience issues that automation may miss.
User Testing
Accessibility testing with actual people who have diverse disabilities provides direct insights into the challenges and barriers they face using your digital product. Seeing real users interact with interfaces identifies pain points automation and audits may not reveal. A comprehensive approach combines automated scans, manual audits, and user input to evaluate accessibility from multiple angles thoroughly.

Accessibility Testing Services from White Test Lab

At White Test Lab, accessibility testing is our specialty. We make it easy by being your trusted partner, so you can confidently improve the usability and inclusiveness of your website or mobile app.

WCAG Audits

We thoroughly audit your digital content against the WCAG 2.1 criteria at levels A, AA, and AAA. Our experts know WCAG inside-out and will identify where your website or mobile app falls short.

Mobile Accessibility Testing

Your mobile app is tested for compliance with WCAG and other key accessibility standards. We perform accessibility testing on mobile devices, evaluating apps on both iOS and Android platforms using leading assistive technologies to uncover barriers impacting blind, low vision, motor impaired, deaf, and hard of hearing users.

Automated Accessibility Testing

Leverage our assisted-testing tools to scan your sites and apps. Our software checks color contrast, focus order, ARIA roles, image alt text, heading structure, link text, and more.

Manual Accessibility Testing

For a deep evaluation, our expert testers will manually interact with your digital content as assistive tech users would to find subjective issues that impact usability. Our complete end-to-end accessibility testing services will help identify advanced UX and code defects.

User Testing

We facilitate remote moderated sessions where people with disabilities access your website using their assistive tools like screen readers, magnifiers, and specialized input devices.

Our Accessibility Testing Process

Here's what you can expect when partnering with us.

It Starts with Open Communication

First, we'll have an in-depth discussion to align your accessibility goals, priorities, and success metrics. Our experts will walk through your technical environment, select key pages and features to evaluate, and make a plan that fits your timeline and resources.

Scanning for Surface-Level Issues

Next, your website or mobile application is thoroughly scanned using sophisticated accessibility testing software. The automated checks look for a wide variety of potential issues.

Auditing for Subjective Barriers

While scans help flag objective technical errors, many accessibility barriers are more subjective. That's why our expert testers will manually audit key portions of your digital product as a user would experience it.

Analyzing Results and Root Causes

Your accessibility testing data then goes through a rigorous analysis by our specialists. We categorize issues based on severity, so you can logically prioritize what to tackle first.

Mapping Out Next Steps

We provide a roadmap of recommended next steps so you can incrementally work toward compliance and better usability.

Retesting to Confirm Resolution

As you work through improvements, we offer efficient retesting services to validate that issues are resolved.

Ongoing Support for Continuous Improvement

Accessibility is an ongoing journey requiring vigilance. For continued progress tracking, we provide accessibility monitoring through recurring automated scans and expert spot checks. If you ever have questions or need guidance.

Accessibility Testing Standards

There are many guidelines and regulations around digital accessibility. When you choose us for accessibility testing, you can trust your audit reports will encompass all key standards:

WCAG

It’s the foremost web accessibility standard worldwide. Developed by the W3C, it outlines how to make web content more usable by people with disabilities.

U.S. Federal Standards Section 508 and ADA

For businesses and organizations operating in the United States, we evaluate compliance with federal accessibility regulations. Checking against U.S. federal standards reduces legal risks.

Global Standard EN 301 549

For companies aiming for international reach, we assess conformance with EN 301 549 — the European standard for web and mobile accessibility. Testing against this comprehensive standard helps prepare your digital content for global audiences.

Tools that White Test Lab uses to test

What our customer are saying

White Test Labs has earned new end customers for the client and saved them money and time; they’ve enhanced the client’s QA process, and their work has resulted in a quicker onboarding process. The innovative team exceeds expectations, meets deadlines, and communicates well remotely.

The company has been able to speed up their development cycle, thanks to White Test Lab’s effective QA services. The team’s workflow is great. They’ve integrated into the client’s team and communicated well with them and other stakeholders. They also show a positive attitude toward the project.

White Test Lab has supported the client’s ability to develop iterative value and consistent and regular releases to production. White Test Lab is part of the client’s Agile development team, meets the project’s deadlines, and is responsible, adaptable, and proactive. Their supportiveness stands out.

White Test Lab’s QA work improved the quality of the client’s marketing apps and ensured stable work for their instances. The team exhibited a high level of communication and project management. White Test Lab’s responsiveness and flexibility to the client’s changing requirements were excellent.

Thanks to White Test Lab’s QA efforts, the client noticed fewer iterations on builds, meeting expectations. The team managed the project well and communicated via email and a messaging app. Overall, their response approach and work ethic impressed the client.

Thanks to White Test Lab’s efforts, the client has seen improvements in their website’s UX; they’ve also noticed a reduction in downtime. The team ensures a smooth workflow by being highly responsive to the client’s needs. What stands out about the team is their receptiveness to feedback.

Platforms

Expert testing on diverse platforms for seamless performance assurance

iOS
Android
Mac OS X
Windows
Linux

Tools We Use

Mastering a Range of Tools for Comprehensive QA Testing and Optimization

Benefits of Accessibility Testing by White Test Lab

Ensuring accessibility is both a moral and business imperative. Contact our experts to discuss a testing plan tailored to your needs.

As a recognized leader in accessibility testing, White Test Lab provides:

Deep expertise in testing complex digital products and websites
Manual testing using the latest assistive technologies
Testing aligned to your development processes and release cycles
Identification of both code-level and UX design issues
Ongoing managed testing to maintain compliance post-launch
Roadmap consulting to help inform accessible design from the start
A vendor intimately focused on digital accessibility

By partnering with White Test Lab for accessibility assessments, you can:

Confidently deliver the best possible experience to all users
Meet legal obligations and avoid litigation risks
Tap into a wider customer base by not excluding users
Drive innovation by learning from diverse user perspectives
Increase brand reputation by demonstrating inclusion

frequently asked questions

Stuck on something? We're here to help with all your questions and answers in one place.

What are the benefits of accessibility testing?

Accessibility testing provides many benefits, including expanding your customer base, improving brand reputation and goodwill, enhancing the user experience, mitigating legal risks, and increasing search engine optimization.

What types of accessibility testing are there?

The main types are automated testing, manual testing, and user testing. Automated tools scan for technical issues. Manual audits by experts uncover subjective barriers, while user testing with people with disabilities provides direct insights.

What accessibility guidelines should be followed?

Key standards to follow are WCAG, Section 508 and ADA for U.S. companies, and EN 301 549 for international accessibility. Testing against these standards helps meet legal obligations.

Why choose White Test Lab for accessibility testing?

White Test Lab has deep expertise in testing complex sites, provides manual audits with assistive technologies, identifies both code-level and UX design issues, and offers ongoing managed testing services for maintaining compliance.

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