Compatibility Testing Services

A successful application is one that a large volume of users can access equally, in good quality, and with all the functions. That means that before releasing a digital product, you have to ensure it can be run on any browser, device, operating system (OS), or hardware. This is where software compatibility testing is needed. Testing the compatibility aspect of the platform is an essential part of the development process. If you expect to get a high level of user satisfaction, you have to provide the possibility of viewers with different conditions utilizing your software. At White Test Lab, we perform compatibility testing for any type of software. Discover what this type of analysis is and how we perform it.

What Is Compatibility Testing?

Compatibility testing is a type of non-functional testing. Its main purpose is to check whether the software works similarly in different environments. While checking compatibility, the quality assurance (QA) engineers run the platform on different mobile devices, load it on the desktop, access it from various operating systems and browsers, and try it on multiple networks and hardware. The main objective is identifying issues preventing users from equally utilizing the product under different circumstances. The importance of running compatibility tests is high, and our team of professionals comprehensively approaches this type of testing.

Benefits of Compatibility Testing

Along with product improvement, compatibility testing offers the following benefits:

Availability for a larger category of users
The more devices the program can be accessed on, the more people will use it. Allowing more options on utilizing the software opens up more possibilities for customers to turn to you. And indeed, this will have an impact on sales.
Simplified development process for future programs
From the long-term perspective, running compatibility testing is advantageous. If you plan to add any programs, make an integration, or just build another product, for a development team, the results from testing will be an example. It will also save you money as you can reuse the insights from testing.
Stability and scalability
By using this type of testing, QA teams can reveal the issues that are connected with product performance. It shows its stability and integrity if the program can cooperate with different devices, operating systems, and browsers. And compatibility will not be an obstacle to reaching audiences for future updates and new feature implementations.
Confirmation of other test results
When conducting other types of testing, like usability or integration, the procedure doesn’t cover all possible scenarios that can be revealed only by compatibility testing. For example, you have an application and user cabinet on the website. While users are getting transferred from the link in the app, they appear on another platform already. That is why cross-platform and cross-browser checking can verify other test outcomes.
Reduced costs and risks
Conducting testing before the platform release is the best cost-saving solution. And this is why: if you identify the issues in the development stage and fix them before the users get into software, you will save a lot more than if you fix them after release. Imagine that you will have to remove some app functions or make them unavailable when users have already purchased a subscription.

Our Compatibility Testing Services

If you are building a digital product, you can ensure it is bug-free at White Test Lab. We provide all types of compatibility testing for your platform needs and business goals.

Backward Compatibility Testing

Also known as downward compatibility testing, this type allows you to check whether the older versions of your application support modern hardware and operating systems. Since technologies evolve, even the previous versions of your product should be compatible with today’s devices and programs.

Forward Compatibility Testing

Contrary to the backward type, forward testing is performed to find out whether the newest versions of your app or website are working smoothly with other software and hardware.

Browser Compatibility Testing

Wouldn’t you like your website to work equally perfectly on Mozilla Firefox, Chrome, Safari, and other browsers? If your goal is to check the cross-browser capabilities of your product, then we can support you with browser compatibility testing.

Device Compatibility Testing

With the device compatibility testing, we identify how well the program is being used on different devices and operating systems.

Mobile Compatibility Testing

We apply mobile testing to discover imperfections when customers run your software on various mobile devices. This procedure ensures users with iPhones and those with Huawei mobile phones can enjoy the same high-quality functionality.

Network Compatibility Testing

During network compatibility testing, we examine how well your software works on different networks, like LAN and WAN. Along with analyzing the platform’s behavior in networks, we also check its compatibility under different bandwidths.

Available Devices and Platforms for Compatibility Testing

At White Test Lab, we provide compatibility testing for applications created for any device or platform. We understand how fast the market is growing, and that’s why our developers’ team keeps up with the times and constantly includes new possible devices and platforms in our manual testing routine. In this section, for your convenience, we have gathered together all accessible devices and platforms currently available for testing.

Mobile Compatibility Testing

To ensure the success of your mobile app, we suggest you carefully check every aspect of the product. As a result, you will receive a top-quality product without testing yourself.

Desktop Compatibility Testing

Testing desktop programs may be much more difficult, so such cases require a complex and multicomponent approach. During the testing sessions, our specialists run all possible scenarios and check every program component to ensure that your customers will not face any bugs or other issues during their experience with the product.

Browser Compatibility Testing

Before showing your product to the customer, you must be sure it will run correctly on various browsers. We will ensure your product will not crush, even in unpredictable conditions. Such testing is one of the most difficult to perform, so the professional approach is irreplaceable for browser compatibility testing.

Compatibility Testing Process: What OS Do We Handle?

Integrating the application into the necessary operational system is one of the most essential stages of the testing routine. Our testing specialists mainly deal with the three most common OSs: iOS, Android, and Windows.

iOS

A significant portion of all the existing apps on the market are integrated into iOS. That’s why, during the compatibility testing for Apple devices, we ensure that the app will correctly run on iOS devices and that the final product meets all the requirements to be placed on the App Store.

Android

Android is another leader in the market for mobile applications of different types. While running automated and manual testing, we will check the compatibility of the developing product with different variations of this operational system. In that regard, the application’s thorough review of the Android execution environment and successfully passing the compatibility test plays a crucial role.

Windows

It may surprise you, but some smartphones still use Windows as an operational system. For that matter, of course, products intended for this OS require a unique approach. Of course, during the testing, we pay special attention to the specific parameters of the device. However, it’s worth mentioning that compatibility testing for desktop and app Windows differs significantly.

The Process of Compatibility Testing

The entire compatibility testing process can be divided into several irreplaceable stages:

Analyzing the task

Analysis is an integral part of the testing. First of all, we will evaluate the project's current status and ask for the necessary details to conduct the testing.

Creating a strategy

After finding out all the details, the team will devise an approximate plan for achieving the goals of our compatibility testing.

Launching the test

Once the strategy is approved by the client, the team will start testing. You will be aware of every testing stage that your product is going through.

Providing the results

After several cycles of testing and making sure that everything runs like a clock, the product will be delivered to you.

Tools that White Test Lab uses to test

What our customer are saying

White Test Labs has earned new end customers for the client and saved them money and time; they’ve enhanced the client’s QA process, and their work has resulted in a quicker onboarding process. The innovative team exceeds expectations, meets deadlines, and communicates well remotely.

The company has been able to speed up their development cycle, thanks to White Test Lab’s effective QA services. The team’s workflow is great. They’ve integrated into the client’s team and communicated well with them and other stakeholders. They also show a positive attitude toward the project.

White Test Lab has supported the client’s ability to develop iterative value and consistent and regular releases to production. White Test Lab is part of the client’s Agile development team, meets the project’s deadlines, and is responsible, adaptable, and proactive. Their supportiveness stands out.

White Test Lab’s QA work improved the quality of the client’s marketing apps and ensured stable work for their instances. The team exhibited a high level of communication and project management. White Test Lab’s responsiveness and flexibility to the client’s changing requirements were excellent.

Thanks to White Test Lab’s QA efforts, the client noticed fewer iterations on builds, meeting expectations. The team managed the project well and communicated via email and a messaging app. Overall, their response approach and work ethic impressed the client.

Thanks to White Test Lab’s efforts, the client has seen improvements in their website’s UX; they’ve also noticed a reduction in downtime. The team ensures a smooth workflow by being highly responsive to the client’s needs. What stands out about the team is their receptiveness to feedback.

Platforms

Expert testing on diverse platforms for seamless performance assurance

iOS
Android
Mac OS X
Windows
Linux

Tools We Use

Mastering a Range of Tools for Comprehensive QA Testing and Optimization

Advantages of Compatibility Testing with White Test Lab

At White Test Lab, we highly appreciate quality and impeccability. By choosing our compatibility testing services, you can also receive some other advantages:

1. Speed

Our service combines quality and speed, so you will not have to wait months to release your application. Moreover, attentiveness to deadlines is our credo, so you will receive the results accurately to the hour.

2. Expertise

You will also receive experience from the professional testing team. There is nothing in the sphere of testing that we didn’t deal with.

3. Reliability

We put the satisfaction of our customers first, so you will receive the highest quality service from a company that you can trust.

frequently asked questions

Stuck on something? We're here to help with all your questions and answers in one place.

Why is compatibility testing important?

Compatibility testing is essential for preventing any bugs and providing the correct work of the platform on different devices, operating systems, networks, and hardware. It helps to make the product available to a wider audience.

What are the main types of compatibility testing?

We perform the following types of compatibility testing: backward, forward, mobile, browser, network, and device testing.

How long does the compatibility testing take?

At White Test Lab, we tolerate deadlines. However, every case is specific, and we identify the scope of work and timeframe at the planning stage.

Why should you choose us for your compatibility testing?

By choosing cooperation with our testing services, you choose accurate results and professional evaluation. We offer testing for any type of platform and any purpose.

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